FAQ

FAQ2018-02-01T09:51:22+01:00
When will you send us the invoice?2018-02-22T12:10:40+01:00

We will send you the invoice after candidate´s arrival in UK. Due date is 14 days.

What if the carer leaves after one month?2018-02-22T12:12:01+01:00

We can find you replacement or we can pay you back alliquot part of the invoice.

Will you charge us 0,80GBP also during the training period?2018-02-01T08:23:05+01:00

No. We will start charging you  after the carer starts to work and make you a profit.

Do you have GBP account?2018-02-01T08:27:18+01:00

Yes, we have. As the invoices are issued by the head office in Slovakia, it is necessary we obtain the payment on our SK account.

How will you do the invoice?2018-02-01T08:41:18+01:00

At the end of the month you will send us payslips with worked hours. Based on that, our accountance department will send you the invoice.

For how long you will be charging us?2018-02-01T08:53:19+01:00

We are entitled to commission only in case the carer is working for you and the commission is 0,80 GBP. After one year fee changes to 0,40 GBP.

What is the rate if we need 2 carers for one client?2018-02-01T09:04:12+01:00

In case you need 2 carers for one client, the daily rate would be 2x 75 GBP.

Rate 75 GBP is VAT included?2017-12-13T09:30:40+01:00

75 GBP is VAT excluded as care sector is VAT free.

What if the carer doesn’t work whole month?2017-12-13T09:30:21+01:00

We will send you invoice in the beginning of following month. It will be only for days the carer actually worked.

What is the due date of the invoice?2017-12-13T09:30:05+01:00

Invoice is due and payable within 14 days from the invoice date.

When will you send the invoice?2017-12-13T09:29:43+01:00

First week of the following month after you approve exact number of worked days.

Do your carers have previous experience with caring / can you provide us with their references?2018-02-01T08:36:09+01:00

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Do your candidates have DBS check from England?2018-02-01T08:32:55+01:00

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Where do your carers come from?2018-02-01T09:52:28+01:00

Our carers come from countries of Middle and Western Europe from Romania, Bulgaria, Slovakia, Czech Republic, Poland and Hungary.

Do you have female drivers?2018-02-01T09:52:51+01:00

Of course, we have carers also with active driving license.

Do your carers have their own cars?2018-02-01T09:53:05+01:00

Most of our carers come from countries of EU and they dont have a car in UK.

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